Privacy Policy for African Pool Pros
Effective Date: 01 August 2024
1. Introduction
Welcome to African Pool Pros, a mobile prototype gaming application for learning powered by Africa Centre for Corporate Studies under the TECH-HUB INNOVATION PROGRAM. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our app. Please read this policy carefully.
2. Information We Collect
- Personal Information: When you register or interact with the app, we may collect personal information such as your name, email address, phone number, and payment details.
- Usage Data: We collect information about your interactions with the app, including game statistics, preferences, and usage patterns.
- Device Information: We may collect information about your device, such as IP address, device ID, operating system, and browser type.
- Location Data: With your permission, we may collect location data to enhance your gaming experience.
3. How We Use Your Information
- Account Management: To manage your account, provide customer support, and improve user experience.
- In-App Purchases: To process payments and manage transactions securely.
- Analytics: To analyze app usage, performance, and improve our services.
- Marketing: To send promotional messages and updates about new features or offers and online learning enrollment.
- Security: To monitor and enhance the security of the app and user accounts.
4. Sharing of Information
We do not sell your personal information. We may share your information in the following cases:
- Service Providers: We may share your information with third-party service providers that perform services on our behalf, such as payment processing, data analysis, or customer support.
- Legal Requirements: We may disclose your information if required by law, or to protect the rights, property, or safety of our company, users, or others.
- Business Transfers: If we undergo a merger, acquisition, or asset sale, your information may be transferred.
5. Data Security
We use industry-standard security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
6. User Rights
- Access and Correction: You have the right to access and update your personal information at any time as per the terms and conditions provided.
- Deletion: You may request the deletion of your account and personal information by contacting us directly.
- Opt-Out: You can opt-out of marketing communications by following the unsubscribe instructions in the emails or contacting us.
7. Payment Integration
Payments made via the app are processed through secure channels. In addition to mobile wallets, we support other globally accepted forms of payment. We guarantee instant deposits and withdrawals, and should any issues arise, we strive to resolve them within 48 hours as per our capabilities.
8. Children’s Privacy
The app is intended for users aged 18 and above. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will delete it immediately.
9. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted within the app and take effect immediately upon posting.
10. Contact Us
If you have any questions about this Privacy Policy, you can contact us:
- By email: africanpoolpros@gmail.com
11. Disclaimer
The app is intended for learning and entertainment purposes only and should not be perceived as an income-generating venture. This game can be addictive; therefore, players are encouraged to play responsibly.